Jing Jian Fa [2023] No.210
District Housing and Urban-Rural (City) Construction Committee (Housing Authority), Development and Construction Bureau of Economic Development Zone, and all relevant units:
In order to implement the Regulations of Beijing Municipality on Property Management and the Reform Plan for the Renovation of Old Residential Areas in Beijing (Beijing Zhengban Fa [2022] No.28), further improve the property management in the renovation of old residential areas, enhance the property management level of old residential areas, consolidate the achievements of the renovation of old residential areas, and create a comfortable and livable living environment, we hereby put forward the following opinions:
First, strengthen the guidance of party building and improve the autonomy of owners
(a) in the city into the transformation of old residential areas continue to promote the implementation of the "Beijing property management regulations", establish and improve the governance structure and structure of residents’ committees, industry committees (property management committees), property services and other people under the leadership of community party organizations, and coordinate the work of property management in the transformation of old residential areas.
(2) Community party organizations should give full play to the leading role of Party building, promote the establishment of grass-roots party organizations among the old community industry committees (property management committees) and property service personnel who have been transformed, improve the party’s organizational coverage, and establish a consultation and deliberation mechanism under the guidance of Party building. Community neighborhood committees should go deep into the community, guide residents to live in a civilized way, actively participate in community management, grasp residents’ demands for property services in a timely manner, guide and supervise property service providers to perform their obligations according to law, convene owners’ meetings according to law and standardize the operation of industry committees (property management committees), and mediate property management disputes. Industry committees (property management committees) should actively perform their duties, organize owners to participate in residential property management according to laws and regulations, and urge property service providers to provide services in accordance with the contract. Property service providers should actively cooperate with streets (townships), communities and industry committees (property management committees) to carry out related work, provide property services with consistent quality and price, and consciously accept the supervision of owners.
(three) has not yet set up the owners’ autonomous organizations in the community, streets (towns) should be reasonably divided into property management areas, and the transformation of the implementation of regional planning, to achieve economies of scale. Streets (townships) should guide and promote the establishment of owners’ meetings in accordance with the law and regulations, and elect industry committees; Temporarily do not have the conditions for the establishment of the community, streets (towns) should promote the formation of property management. (original) property units should cooperate with the provision of housing files, the organization and launch of employee owners, etc. (original) property units should actively participate in the property management meeting, recommend and guide their outstanding employees to participate in the industry Committee.
(four) the industry committee (property management committee) in the streets (towns), under the guidance of the community, to assist in the ideological mobilization of owners, and actively cooperate with the transformation of old residential areas. Before the renovation of the community, organize the owners to make joint decisions on matters such as the determination of property management methods and the selection of property service units, participate in the collection of owners’ opinions during the whole process of renovation and give feedback to the streets (towns) and communities in time.
(5) Streets (townships) and communities should strengthen the guidance and supervision of owners’ self-governing organizations, carry out training for members of industry committees (property management committees) to perform their duties, improve the knowledge level of property management and related laws and regulations, improve the ability of members of industry committees (property management committees) to perform their duties according to law, strengthen the incentive and restraint mechanism, and enhance the level of owners’ self-government.
Two, the classification of the implementation of property management, improve the level of standardized management
Fully consider the actual situation of the community and the needs of the owners, adjust measures to local conditions, implement it in different categories, reasonably determine the property management mode of the community, and encourage the establishment of a market-oriented property management mechanism. For communities with multiple property rights and no property rights, they can be managed according to the existing management methods such as self-management by units, and streets (towns) should promote the owners’ meeting to gradually introduce market-oriented property management services with the assistance of (original) property rights units.
(A) market-oriented property management model
1. Under the guidance of streets (towns), industry committees (property management committees) widely listen to the opinions of owners on property services, and clearly define the contents and charging standards for introducing market-oriented property services. Industry Committee (Property Management Committee) selects property service units through open competition or other means approved by the owners, and organizes the owners’ meeting to vote together to complete the determination of property service units.
2. The industry committee (property management committee) shall sign a property service contract with the selected property service unit on behalf of all owners, and the property service unit shall enter the community to provide services in time. Streets (townships), (original) property units and industry committees (property management committees) should cooperate with the property service units to do a good job in the station, and the property service units should participate in the transformation work throughout the station.
3. Streets (towns and villages) can give policy and financial support to owners to pay property fees by means of "buying first and making up later", set a certain transition period, guide owners to gradually realize the normal payment of property fees, and promote property management to enter a virtuous circle.
4. After the acceptance of the renovation of the old residential area, the renovation implementation unit shall, with the participation of the industry committee (property management committee) and the owner’s representative, undertake the inspection of the public parts and public facilities and equipment after the renovation with the property service unit, and hand over the relevant renovation materials.
(2) Owner’s self-service mode
1. The Industry Committee (Property Management Committee) should improve the owner’s self-management mechanism, establish and improve the system of democratic management, consultation and joint resolution, and formulate the rules of procedure and management regulations of the community. Industry Committee (Property Management Committee) should clarify the content of property services, charging standards and payment methods on the basis of extensively soliciting the opinions of owners, and owners should pay property fees on time.
2. Strengthen the management of residential property fees, public income and other funds, establish and improve the financial system, and clarify the conditions of capital expenditure, expenditure process and settlement methods. For residential areas with large amount of funds, please invite professional units (personnel) to be responsible for the financial work of the residential areas.
3. Co-ordinate the allocation of service personnel, give priority to the employment of residents in this community to engage in security, cleaning, order maintenance and other services, give full play to the advantages and enthusiasm of residents in this community to participate in property management, reasonably save costs and improve management efficiency.
(3) Unit self-management mode
1. (Original) property units should actively participate in the renovation of old residential areas, cooperate with relevant parties such as the main body of renovation, streets (towns), communities, industry committees (property management committees), etc., and do a good job in providing housing files, organizing and launching employees’ owners, and guiding their employees to support and cooperate with the renovation work. Actively recommend and guide the qualified employees of the unit to participate in the election of members of the community industry Committee (property management Committee).
2. The (original) property unit shall determine the content of property services with the owner, and define the property charging standard and payment method, and the owner shall pay the property fee on time. (Original) Property units should be equipped with sufficient professional management service personnel, strengthen personnel training, improve service level, and accept the supervision of the owners.
3. For old residential areas with insufficient convenience facilities and lack of property management houses, encourage (original) property units to transform their own housing facilities into convenience service facilities or as residential property management houses, improve residential property management service hardware facilities, and provide necessary places for property management and owners’ convenience.
(D) Street and community emergency service mode
For the old residential areas that do not have the conditions to introduce market-oriented property management, or the ability of self-management by units and owners, the streets and communities can entrust emergency service providers to provide basic property services such as cleaning, garbage removal, maintenance and maintenance of public parts and facilities and equipment for the residential areas according to the relevant provisions of the Beijing Property Management Regulations, and the owners should pay relevant fees on time to maintain the normal operation of the residential areas.
Three, through the purchase of social services, to meet the diverse needs of owners.
Encourage property service units and (original) property rights units to meet the diversified daily needs of the owners, such as equipment maintenance, pipeline dredging and household cleaning, by providing paid services or providing a market-oriented directory of third-party service units for the owners to choose by themselves, and improve the comprehensive service level of the community and continuously improve the living comfort of the owners through the combination of property services and social services.
Fourth, the job requirements
(1) Strengthen organizational leadership. All relevant units should compact the main responsibility, strengthen organizational leadership and overall coordination, fully understand the significance of improving the property management work in the transformation of old residential areas, and use the opportunity of transformation of old residential areas to simultaneously promote the improvement of property management level.
(2) Implementing the main responsibility. Relevant subjects involved in the property management of old residential areas should abide by the market rules of property services that are consistent in power and responsibility, consistent in quality and price, fair and open, enjoy rights and assume obligations, jointly safeguard the market order of enjoying property services and paying fees according to law, and optimize the market environment.
(3) Strengthen publicity and guidance. Through publicity and guidance, gradually enhance residents’ sense of responsibility in participating in property management, timely summarize and refine the good experiences and practices of strengthening and improving property management in the transformation of old residential areas, give play to the demonstration-driven effect, and create a good public opinion atmosphere.
Beijing Municipal Commission of Housing and Urban-Rural Development
July 10, 2023
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